HMRC pauses some refund claims for agents
Due to security concerns, HMRC has warned that it will not process refund claims made by authorised agents. What’s going on and what alternatives are available?
An increase in fraudulent requests for money to be repaid has led HMRC to stop accepting claims made by phone, even where there is an appropriate authority in place. This includes the agent dedicated line, and the online webchat. Agents are being advised to make a claim via a tax return or through their Agent Services Account. It is currently not clear if, or when, phone requests will start to be accepted again. In addition, HMRC is asking agents to:
- be extra vigilant for phishing scams
- choose strong passwords and to change them regularly; and
- pay close attention to HMRC’s advice regarding account security, particularly in the event of an agent account suspension.
Related Topics
-
Founders' relief: a closer look
The Budget's new Founders' Relief sounds remarkably generous, offering a 10% capital gains tax rate on up to £10 million of gains from selling shares from April 2027. However, a closer look at the proposed qualifying conditions suggests that relatively few business owners will benefit. Why might the relief be so difficult to claim?
-
P46 (car) submission deadline
-
Deadline to file paper self-assessment returns
This website uses both its own and third-party cookies to analyze our services and navigation on our website in order to improve its contents (analytical purposes: measure visits and sources of web traffic). The legal basis is the consent of the user, except in the case of basic cookies, which are essential to navigate this website.