HMRC makes Government Gateway easier to access

It has been reported that some taxpayers have been struggling to access their tax accounts on Government Gateway. How has HMRC now made this easier to do?

HMRC makes Government Gateway easier to access

Personal and business tax accounts require a Government Gateway login to access. However, some taxpayers have been struggling to set up an account due to the strict ID requirements. Naturally, the requirement to verify the identity of the individual is crucial due to the sensitive nature of the information contained in the accounts, but using Verify (the government’s former digital sign in service) was removed in April 2022, reducing the number of options available.

HMRC has responded by permitting GB driving licences to be used as one of the two ID options. Taxpayers can now choose any two items from the following:

  • tax credit claim details 
  • P60 or most recent payslips 
  • UK passport details 
  • information held on a credit file (such as loans, credit cards or mortgages) 
  • a self assessment tax return (in the last three years) 
  • GB driving licence (DVLA-issued) or NI driving licence (DVA-issued)  

Muir & Addy is a partnership registered to carry out audit work by the Institute of Chartered Accountants in Ireland (ICAI). Chartered Accountants Ireland is the operating name of ICAI.

Details of our audit registration can be viewed at www.auditregister.org.uk, under reference number 223287.

Chartered Accountants in Ireland (ICAI)